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Managed IT services

From one-off technical assistance to long-term outsourced management, we’ll work with you to improve your IT operations and the client experience.

Why TA Power to manage your IT?

As an extension of your team, we work with you to gain deep understanding of both your technology issues and business drivers. You’ll benefit from a single point of contact spanning multiple vendors, product lines and solutions.

TA Power managed IT support services

Outsourced IT can simultaneously increase service levels and lower your overall costs. We’ll give overburdened teams relief and bring expertise when you’re lacking skills in-house

TA Power service desk

Remote technical support is available in real time 24/7/365 and covers troubleshooting, backups, updates and more.

Managed cloud services

Ongoing services to track usage, identify improvements and monitor security vulnerabilities help you get the most out of your cloud environment.

Network operations center

Continual performance monitoring will proactively assess and address issues that impact productivity and security across your infrastructure.

Engineering on demand

IT engineers are at your service to solve your complex data technology challenges — from infrastructure repairs to network design.

Infrastructure as a service – IaaS

Infrastructure as a service (IaaS) quickly scales up and down with demand, letting you pay only for what you use. It helps you avoid the expense and complexity of buying and managing your own physical servers and other datacenter infrastructure.

Platform as a service – PaaS

Platform as a service (PaaS) is a complete development and deployment environment in the cloud, with resources that enable you to deliver everything from simple cloud-based apps to sophisticated, cloud-enabled enterprise applications. You purchase the resources you need on a pay-as-you-go basis and access them over a secure Internet connection.

Software as a service – SaaS

Software as a service (SaaS) allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring, and office tools (such as Microsoft Office 365). SaaS provides a complete software solution that you purchase on a pay-as-you-go basis.

Backup as a service – BaaS

Backup as a service (Baas) is a method of offsite data storage in which files, folders, or the entire contents of a hard drive are regularly backed up by a service vendor to a remote secure cloud-based data repository over a network connection. It’s easier to manage without worrying about rotating and managing tapes or hard disks at an offsite location & data storage.

Disaster recovery as a service – DRaaS

Disaster recovery as a service (DRaaS) is a cloud-based service model that allows an organization to back up its data and applications offsite in a way that enables the fast restore of business operations in the event of local technology failure.

Prove Your Certified Expertise

TA Power Group Sdn. Bhd. provides professionals with a credential that acknowledges their skills with the respected products. If you represent a business seeking technology leaders or you are an IT professional who wants to be that kind of leader, TA Power Group Sdn. Bhd. is here to provide you the training as attached list of courses and certification.

Range of Solutions

TA Power Group Sdn. Bhd. has the scale and expertise to design and implement the end-to-end, quality assured integrated IT solutions for your company. From front-end consulting and planning, to integrating and even managing your technology solutions, we have the depth and experience to respond to your unique challenges and opportunities.

Explore our range of solutions listed here:

i	IT Infrastructure TA Power Group Sdn. Bhd. provides a preview of your network’s condition and offers recommendations for enhancements and upgrades to keep your network running at peak performance. Beside that, we also provide a comprehensive, scalable, and reliable data/voice cabling system that guarantees the maximum return on your investment. Our engineers follow a systematic methodology in implementing the designs developed to ensure an organized cabling structure.
ii	Enterprise Security TA Power Group Sdn. Bhd. enables every organization to select exactly what it needs to manage its information security requirements to protect every network tier –gateways, servers, and clients. Our security services are being offered as below: – Anti-virus Policy, Planning and Designing – Firewall Implementation – Intrusion Detection – Security Policy Compliance
iii	Storage Solutions Storage Area Network (SAN) provides a consolidated storage management with the scalability, flexibility and availability desired, thus improving your data access, movement and backup where else Network Attached Storage (NAS) provides a cheaper solution but reliable for data access centralization.
iv	Messaging and Groupware TA Power Group Sdn. Bhd.. maintains a pool of expertise for designing, implementing, and maintaining in-depth messaging and collaboration solution to ensure an efficient and practical messaging infrastructure such as Microsoft® Exchange Server and Lotus® Domino Server.
v	Unified Messaging Server TA Power Group Sdn. Bhd. provides a comprehensive GlobalComServer integration and implementation plan to help streamline business operations by automating the sending of your documents by Fax, E-mail, SMS or Telex. (RelayFax Software)
vi	Technology Migration At TA Power Group Sdn. Bhd., we provide high-level and comprehensive migration strategy for both application and operation system (OS). We help you to study, design, and implement any new application with more effective methods and reducing the disruption of business operations.
vii	Remote Access Application TA Power Group Sdn. Bhd. provides remote access application such as terminal services, remote administrator and PCanywhere to meet your organization’s requirement.
viii	Wireless TA Power Group Sdn. Bhd. provides a reliable WAN infrastructure for your organization by incorporating advanced communications to consolidate disparate systems into a single company-wide connection while ensuring security breaches. services, remote administrator and PCanywhere to meet your organization’s requirement.
ix	Bandwidth Management Tools The Traffic Shaping Engine can be used to manage both Internet and LAN bandwidth, IPX and IP traffic, and apply data rates to up to 8,000,000 simultaneous connections. It is also a verastile toolkit to perform complex filtering, programmable packet capture, and even create “penalty boxes” for workstations sending prohibited traffic.

Range of Consulting and Professional Service

a.	Infrastructure Evaluation, Review, and Improvement TA Power Group Sdn. Bhd. provides a scalable, cost-effective, and reliable LAN and WAN infrastructure by incorporating advanced communications to consolidate disparate systems into a single company-wide connection. We ensure that your infrastructure are capable of supporting your entire IT environment now and in the future as your needs grow. Beside that, we also deliver a scalable, cost-effective data and voice integration plan that will help streamline operations and give your business the competitive advantage it needs to succeed. Lastly, we will study and analyses, assessments and recommendations to maintain and improve the performance of your network
b.	IT Asset Management Establishes a system to track and manage the components in your IT infrastructure which helps to control costs by reducing the time and personnel required to collect and compile inventory information
c.	Enterprise Security Consulting TA Power Group Sdn. Bhd. offers best-practices security expertise to help organizations protect business-critical assets across the enterprise. Our consultants are experiences in assisting clients in the assessment and design of security solutions and are adept at helping organizations build cost-effective security infrastructures. Through comprehensive assessments and holistic planning and design, we develop strategies for managing and reducing business risks. Our consulting services are as below: – Baseline Information Security Assessment – Vulnerability Assessment – Incident Response and Recovery – Security Planning, Policy, Architecture and Design Services – Custom Services
d.	Disaster Recovery Policy By applying our customized disaster recovery plans, we ensure you to minimize the system downtime and help you anticipate and handle unexpected data loss and minimize damage to your business operations.
e.	Project Management At TA Power Group Sdn. Bhd. we provide the most experience managers in the planning and implementation of IT projects through professional control, processes and techniques to coordinate resources and achieve targeted results. We deploy up-to-date knowledge, skills, tools and advanced technologies to a broad range of activities in order to meet the requirements of your project. Besides, we will ensure that your project is completed on time and within your budget following systematic standards and industry best practices.
f.	Installation & Implementation With our team of well-equipped and experienced engineers and technicians, you can be assured that your IT systems are properly installed, configured and implemented within your financial budget. We specialized in the installation and implementation of IT hardware and software such as PCs & workstations, networking products, printers, operating systems, Internet, Intranet/ multi-site, firewall security, virus protection, backup solution and Groupware/ electronic mail.

After Sales Supports

After sales support is an integral part of the benefits we provide to the customers. We are equipped with fully trained hardware & software personnel whose expertise familiar with our products & services. The entire team is undoubtedly capable as they are always improved by periodic in-house training and regular external seminars. Besides, we always aim to achieve fast response time in resolving call from the customer to achieve higher user satisfaction.